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Restoring data with CrashPlan
Open the CrashPlan client on your desktop. Use the Restore tab to bring back deleted files or folders. Make sure the “Show deleted files” option is checked. Select the file or folder to restore and...
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CrashPlan’s Web Console
Crashplan also offers a web console for simple management of configuration settings and web restores. Visit backup.tamhsc.edu and sign in using your HSC Username and Password You will be able to see...
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Configuring CrashPlan for Backups
Once your account has been activated for CrashPlan and the software has been installed by OIT you can begin customizing your backup. Note only backup what you need. Start the CrashPlan client and login...
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ProofPoint Whitelist Process
The following is the process for getting bulk emails whitelisted: If you have legitimate business emails that should not be blocked you will need to save the message, and send it to the Help Desk as a...
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HSC-ID – Creating Non-Employee Accounts
For paid faculty and staff, HSC accounts will be created automatically via HSC-ID. The authoritative source to determine faculty and staff standing is the TAMU payroll system. Not all accounts required...
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HSC-ID – Managing Group Access
Groups control access to resources such as network shares and group email addresses. Group Owners have the ability to control who has access to their group from the HSC-ID web portal. Owners are...
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Managing Contact Groups in Outlook
This page will walk you through some common Address Book and Contact management tasks in Outlook 2013/2016. Contact the Help Desk if you have any issues or questions. Creating a Contact Group 1. In...
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Delegate Approval Responsibility in HSC-ID
Log into the HSC-ID Web Portal Click on Delegation under the “My Actions” tab You should see a list of delegations like the one below (names have been blurred out for privacy): If you want to delegate...
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Retained Access for Employees – How to Submit a Request
Log into HSC-ID Web Portal If you are an HR Liaison, you see this tab on the left hand side of the web portal. You will not be able to see this option if you are not an HR Liaison. Once you click on...
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Outlook 2013/2016 Configuration for Personal Computer – Windows
This article will walk you through step by step on how to setup Microsoft Outlook 2013/2016 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on...
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Windows AnyConnect VPN
You will need VPN if you are trying to access resources that require you to be behind the firewall. These instructions will help you set up VPN to connect to the Health Science Center network with the...
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Mac AnyConnect VPN
The Cisco AnyConnect VPN client allows you to access TAMHSC resources from your home desktop or laptop computer. To download and configure the client, follow this step-by-step tutorial. 1. To begin,...
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Outlook AutoArchive settings
Outlook has roughly 2GB of space for your mail, after that it will be full and prevent incoming and outgoing messages. To prevent this from happening Outlook has a feature called AutoArchive which...
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Outlook 2010 configuration for personal computer
This article will walk you through step by step on how to setup Microsoft Outlook 2010 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on START...
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Wireless Network
The IT Network Services Group maintains a robust wireless data network throughout our campuses. This network provides mobile access to the Internet, including computing resources at the HSC and...
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Outlook 2010 Out-of-Office Assistant
Outlook Out of Office Assistant is used to send automatic replies to those who send you e-mails while you are unavailable or have limited access to e-mail. Features: Provide all or some of those...
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Webconferencing through a Google+ Hangout
Video chat with up to 9 people with Hangouts on Google+. Hangouts are perfect for small group meetings, collaborations or quick discussions. Find out more about Hangouts. Follow these simple steps...
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Reset a forgotten password
Forgetting your HSC password can be problematic when you need access to network resources. You can reset a forgotten password using the Password Manager Web-Portal If you have not yet registered, or...
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Emergency alert tutorial
TAMHSC is compliant with HB2758 with the utilization of E2 Campus. As of January 1, 2012, all faculty, staff and student TAMHSC email addresses will have been added into the emergency alert system....
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TurningPoint
TurningPoint is an an audience response system used for electronic polling. This system allows instructors to quickly confirm student’s comprehension of course materials. Instructors can instantly...
View ArticleConfiguring an Email Client for HSC Email
Most email clients can easily be configured to access your HSC email account, both on and off campus. If your client supports an Exchange connection always select that as the setup method. The server...
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Smartphone Device Configuration
OIT staff can assist you with iOS and Android device configurations. Tutorials for Apple iOS and Android devices Configuring your iPhone, iPod Touch, or iPad, Android phone for E-mail and Wireless...
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Creating a Guest Wireless Account
The Office of Information Technology (OIT) now provides a wireless network for visitors who do not have TAMHSC or TAMU accounts called tamhsc-guest. Please follow the steps below to obtain guest...
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Configure Email Notification for Voicemail
The below procedure enables users to receive notification via email that they have a new voicemail in their TAMHSC voicemail box. NOTE: If you would like an audio file attachment with the voicemail,...
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How to update your Directory information
Directory information at Texas A&M Health Science Center is information which could aid in faculty and staff searches and would not generally be considered harmful or an invasion of privacy if...
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Outlook – adding and removing shared calendars
Adding a shared calendar Deleting a calendar Adding a shared calendar Step 1 Browse to your calendars in Outlook and right click on ‘Shared Calendars’. This will open a menu, hover over ‘Add...
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S&W Address Book Documentation
Documentation for PC Users Dcoumentation for Mac Users Adding the Baylor S&W Address Book – PC Users Step 1: Open Microsoft Outlook 2013. Step 2: Select File from the Tab Menu. Step 3: Select Open...
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How to download Syncplicity for Outlook
We are excited to announce a new add-on for Outlook that will make sending and storing files via email much more efficient, collaborative, and safe. PurposeThe new Outlook add-in will allow users to...
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Enrolling in Password Manager
Steps for Enrollment Log into change.tamhsc.edu. Enter your TAMHSC user name and the CAPCHA text. The Welcome Screen will direct you to complete the “Questions and Answers Profile.” Enter your TAMHSC...
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Skype for Business: The Basics
The Office of Information Technology is proud to present Skype for Business, a new system providing workplace instant messaging, video chat, and collaboration for TAMHSC faculty, staff, and students....
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Outlook 2016 Configuration for Personal Computer – Mac
This article will walk you through step by step on how to setup Microsoft Outlook 2016 to receive and send e-mails on a Mac when not connected directly to the HSC network. 1. Click on FINDER >...
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How to setup DUO Two Factor Authentication for Single Sign On (SSO)
The Texas A&M System’s Single Sign-On service handles your logon access to web based applications which have chosen to use Single Sign-On as their authentication method. These include the services...
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Setting Up Redcap Duo Authentication
REDCap (Research Electronic Data Capture) is a secure web application for building and managing online surveys and databases. We have enabled Duo Two Factor Authentication for this service. If you are...
View ArticleUsing Google Team Drives
What can you do with Team Drives? Google Team Drives are shared spaces where teams can easily store, search, and access their files anywhere, from any device. Unlike files in My Drive, files in Team...
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Duo for HSC VPN
To Connect to HSC resources through VPN you have to register and enroll in TAMHSC Duo Identity. You will not be able to access VPN from the web client or AnyConnect client untiled enrolled. Enrolling...
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Tagging Folders in Cascade
We are working to sort pages based on who would be interested in this information. To do this we have added an element to all folders. From this point on all folders created will have these options by...
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Cyberark Software and Administrator Access
Privileged (administrator) accounts represent a large security vulnerability that many organizations, including the Texas A&M University Health Science Center, face today. In the hands of an...
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How to use PaperCut WebPrint
Printing from the wireless network on a personal laptop (WebPrint) The WebPrint system allows students to print to the printers at the HSC from their own laptops, tablets and smart phones without...
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Adding or Removing Credit from Papercut Account
Representatives from the colleges will sometimes need to make adjustments to student account balances. This function is only for managers of this system. If you require a balance adjustment or refund...
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Claiming Your TAMU netID and Managing E-mail Forwarding
What is a NetID? Your NetID is a username you will use to log in to a variety of TAMU systems and services across campus. This username is completely separate from your TAMHSC login and will only be...
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How to Setup Duo Two-Factor Authentication for the First Time
Getting Started – Setup Duo Two-Factor Authentication Duo prompts you to enroll when you log into HSC resources such as VPN, server, and web applications such as SSO, REDcap, and Syncplicity....
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Webex Desktop Application
The Webex desktop application can be installed on your computer for an easier way to log into your Webex meetings. If you haven’t signed into your Meeting Service Desktop App before, please following...
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macOS: Keychain – Update, Reset, Delete Instructions
Overview Keychain Access is a built-in macOS application that stores passwords, network credentials, certificates, and other sensitive information. When accessing a website, email account, network...
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macOS: Configuring Outlook as the Default Mail Application
When accessing TAMHSC email, Mac users are able to choose between using the built-in Mac Mail client or Microsoft Outlook for Mac. This is generally a personal preference decision, though there are...
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