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Skype for Business: The Basics
The Office of Information Technology is proud to present Skype for Business, a new system providing workplace instant messaging, video chat, and collaboration for TAMHSC faculty, staff, and students....
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Print Manager Plus Tutorial for iPad Printing
This is a student printing service that allows students to print from their iPad. You will need an Apple ID to install the WebPrint App.1. Open a web browser and go to http://print.tamhsc.edu and...
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Outlook 2016 Configuration for Personal Computer – Mac
This article will walk you through step by step on how to setup Microsoft Outlook 2016 to receive and send e-mails on a Mac when not connected directly to the HSC network. 1. Click on FINDER >...
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Outlook 2013/2016 Configuration for Personal Computer – Windows
This article will walk you through step by step on how to setup Microsoft Outlook 2013/2016 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on...
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Restoring data with CrashPlan
Open the CrashPlan client on your desktop. Use the Restore tab to bring back deleted files or folders. Make sure the “Show deleted files” option is checked. Select the file or folder to restore and...
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Settings for CrashPlan
Use the Settings tab to customize certain features for CrashPlan, some settings may be locked by your administrator. On the Backup tab under Settings you can edit the Frequency of your backup, add...
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CrashPlan’s Web Console
Crashplan also offers a web console for simple management of configuration settings and web restores. Visit backup.tamhsc.edu and sign in using your HSC Username and Password You will be able to see...
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Configuring CrashPlan for Backups
Once your account has been activated for CrashPlan and the software has been installed by OIT you can begin customizing your backup. Note only backup what you need. Start the CrashPlan client and login...
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ProofPoint Whitelist Process
The following is the process for getting bulk emails whitelisted: If you have legitimate business emails that should not be blocked you will need to save the message, and send it to the Help Desk as a...
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HSC-ID – Creating Non-Employee Accounts
For paid faculty and staff, HSC accounts will be created automatically via HSC-ID. The authoritative source to determine faculty and staff standing is the TAMU payroll system. Not all accounts required...
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HSC-ID – Managing Group Access
Groups control access to resources such as network shares and group email addresses. Group Owners have the ability to control who has access to their group from the HSC-ID web portal. Owners are...
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Managing Contact Groups in Outlook
This page will walk you through some common Address Book and Contact management tasks in Outlook 2013/2016. Contact the Help Desk if you have any issues or questions. Creating a Contact Group 1. In...
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Delegate Approval Responsibility in HSC-ID
Log into the HSC-ID Web Portal Click on Delegation under the “My Actions” tab You should see a list of delegations like the one below (names have been blurred out for privacy): If you want to delegate...
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Retained Access for Employees – How to Submit a Request
Log into HSC-ID Web Portal If you are an HR Liaison, you see this tab on the left hand side of the web portal. You will not be able to see this option if you are not an HR Liaison. Once you click on...
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Outlook 2013/2016 Configuration for Personal Computer – Windows
This article will walk you through step by step on how to setup Microsoft Outlook 2013/2016 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on...
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Windows AnyConnect VPN
You will need VPN if you are trying to access resources that require you to be behind the firewall. These instructions will help you set up VPN to connect to the Health Science Center network with the...
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Mac AnyConnect VPN
The Cisco AnyConnect VPN client allows you to access TAMHSC resources from your home desktop or laptop computer. To download and configure the client, follow this step-by-step tutorial. 1. To begin,...
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Outlook AutoArchive settings
Outlook has roughly 2GB of space for your mail, after that it will be full and prevent incoming and outgoing messages. To prevent this from happening Outlook has a feature called AutoArchive which...
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Outlook 2010 configuration for personal computer
This article will walk you through step by step on how to setup Microsoft Outlook 2010 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on START...
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Wireless Network
The IT Network Services Group maintains a robust wireless data network throughout our campuses. This network provides mobile access to the Internet, including computing resources at the HSC and...
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